FAQs

FAQs

Oregon Oils, Inc

Have a fat, oil, and grease service-related question? We have the answer. Check out these FAQs and call or text us today for more information!

  • What is FOG?

    FOG, an acronym for fats, oils, and grease, is trapped alongside solid food particles in your grease trap to prevent contamination of city sewer lines. Employing our grease trap cleaning services guarantees compliance with city regulations for your establishment and mitigates the risk of expensive plumbing problems.

  • What kind of oil do you recycle?

    At Oregon Oils, Inc., we welcome various types of cooking oil, particularly used cooking oil from fryers. Additionally, we recycle the following FOG:


    • Bacon grease
    • Beef tallow
    • Peanut oil
    • Sunflower seed oil
    • Vegetable oil

    Please be aware: We do not accept motor oil or appliance oil.

  • How does your cooking oil recycling program work?

    Our complimentary used cooking oil collection service provides you with a clean oil receptacle tailored to accommodate your waste oil production. We compensate you for your used cooking oil based on your establishment's daily output. Once your receptacle reaches capacity, we'll promptly collect it. Your establishment will be integrated into a collection route with pickup frequency adjusted according to receptacle size.


    Upon collection, we transport your used oil to our facility where our technicians replace lids and containers as required. Should a receptacle become excessively soiled, a simple call to our office will prompt a swift replacement of either the lid or the entire container.

  • What's the difference between a grease trap and an oil container?

    Grease traps are positioned either beneath sinks within establishments or outdoors in the ground. These traps are integrated into restaurant plumbing systems to gather FOG, preventing contamination of city sewer lines. As a component of our recycling initiative, we furnish you with a designated collection container for FOG. Just pour your used cooking oil into this container and await our scheduled pickup.

  • How do I change my grease trap frequency?

    Our software program notifies us to arrange a cleaning whenever your grease trap or grease interceptor requires servicing. Should there be a need to adjust your collection frequency, simply contact our office, and we will update it in our system. We meticulously monitor your grease trap schedule and promptly submit the necessary pump-out reports to city inspectors, ensuring your establishment adheres to prevailing regulations.

  • Is Oregon Oils, Inc a member of the Preferred Pumper Program?

    Yes. We are honored participants in the Preferred Pumper Program (PPP). Pumpers enrolled in the PPP adhere to rigorous pump-out standards. Commercial FOG generators in the area are urged to engage a preferred pumper. Opting for a registered preferred pumper guarantees that maintenance is executed accurately and in line with the most stringent industry benchmarks. Regulatory inspections concentrate on the performance of pumpers in upholding traps and interceptors. When establishments partner with Oregon Oils, Inc, we take on the duty of compiling pump-out reports and submitting them correctly. Request a service from us now.

  • I need troubleshooting tips. Can you help?

    If you encounter any problems with your collection container, pickup schedule, or grease trap, we're here to assist you.


    If you notice oil spillage around your container:


    Please contact our office promptly. Our technicians will assess whether the container size remains suitable for your output level. If needed, we can arrange delivery of a larger container or provide an additional one.


    In the interim, please ensure to clean the affected area and advise your staff against pouring oil into the container. Utilize kitty litter or sawdust to absorb the oil and then sweep the area thoroughly. Avoid attempting to rinse it away with water, as this could exacerbate the situation.

  • My grease trap overflowed. What should I do?

    Please get in touch with us immediately. We will dispatch a technician to diagnose the cause and conduct a pump-out if required. Overflows are typically triggered by clogged pipes, indicating a potential need to augment your pump-out frequency. To mitigate FOG overflow and related issues, consider the following tips:


    • Establish a consistent cleaning schedule with Oregon Oils
    • Refrain from disposing of food waste down your drains
    • Ensure no non-food items enter your drains
  • How to reduce foul grease trap odors?

    Grease traps inherently produce odors that can permeate through the trap lid or escape via sink drains. To address buildup and mitigate odors, consider the following potential solutions:


    • Installation of a new gasket (we offer this service for a nominal fee)
    • Enhanced frequency of scheduled pick-ups
    • Prevention of milk product disposal down sink drains
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